Sign up with your email/phone, verify ID, and complete your seller profile. Once approved, you can start listing items.

Yes, for safety and trust. Verification includes ID and bank details.

Both individuals and businesses can sell. Business accounts may need GST details.

Upload clear photos, add a detailed description, set condition (New / Like New / Gently Used), and price.

Counterfeit products, damaged/stained clothes, intimate wear (lingerie, swimsuits), prohibited goods (fake brands, illegal items).

No limit, but listings must meet quality guidelines.

Yes. You can update price, description, or remove it anytime if unsold.

Not required, but clear photos in good lighting increase chances of sale.

Yes, you can edit the price anytime before the item is sold.

Sale price – platform commission – any applicable taxes = your payout.

Yes. Please pack items neatly in clean packaging to maintain buyer trust.

Reschedule from your seller dashboard. Repeated misses may affect your rating.

Our courier partners cover most pincodes. If delivery is not possible, order will be auto-cancelled.

Yes, only if: item not as described, wrong item, or fake. No returns for fit/liking issues.

If the return is valid, payout is reversed. If you make a false claim, you still get paid.

Cancellations only allowed before shipping. After that, standard return rules apply.

Our support team investigates photos, tracking data, and chats to make a fair decision.

Buyers rate sellers on quality, communication, and accuracy. High ratings = more sales.

Yes, you can leave a reply to clarify or thank the buyer.

Account will be suspended, earnings withheld, and possible legal action.

Through seller dashboard → 'Help & Support'.

Yes, sign up with email/phone to buy, track, and receive support.

Yes, creating an account and browsing is 100% free.

Use filters (category, size, brand, price) or search bar.

Yes, we highlight curated collections to make browsing easier.

Some sellers allow offers. If available, use the 'Make an Offer' option.

Add item to cart → Checkout → Pay → Seller ships → You confirm receipt.

No. Payments go through our secure system and are released to sellers only after delivery.

Yes, you can bundle items for reduced shipping.

UPI, debit/credit cards, wallets, net banking.

COD may be available in select locations, with a small fee.

Yes, payments are held in escrow until you confirm delivery.

Sellers ship through our courier partners with prepaid labels.

5–8 business days depending on your location.

Yes, tracking ID provided after dispatch.

Check tracking updates. If delayed beyond expected timeframe, contact support for resolution.

Yes, a small fee added at checkout for pick up and drop off of the product.

Yes, only before the seller ships. After that, returns apply.

If it's fake, damaged, wrong item, or not as described. Must raise requests within specified days. Some sellers may choose to not accept returns.

From your order history → Select item → Raise return request → Schedule pickup. Refunds are processed once the item is received.

Refunds are processed within 5–7 working days to original payment mode.

After each order, you can rate the seller. Your review helps other buyers.

Yes, use the 'Report' option. Our team investigates.

Sellers must upload real photos and pass authenticity checks. Buyers' feedback helps maintain trust.

Secure payments in escrow, refunds for undelivered/fake items, verified seller ratings.

If shipment fails, you get a full refund.

Report immediately with photos. If verified, full refund issued and seller penalized.

Yes. We follow strict data privacy and do not share info with third parties.